Effective Date: September 27, 2025
Website: anicemess.com
At A Nice Mess, we want our customers to be satisfied with their purchases. Because we specialize in collectibles and vintage militaria, all sales are generally considered final. However, we understand issues may arise and offer limited return options as outlined below.
- You may request a return if an item is not as described in the product listing.
- Requests must be made within 7 calendar days of receiving your order.
- Items must be returned in the same condition they were received.
- Buyer is responsible for return shipping costs unless otherwise agreed in writing.
Non-Returnable Items
- All items sold as collectibles or marked “final sale” are non-returnable unless they arrive significantly not as described.
- Items damaged by improper handling, misuse, or alteration after delivery cannot be returned.
Refunds
- Once we receive and inspect the returned item, we will notify you of approval or denial of your refund.
- Approved refunds will be issued to your original payment method. Please allow 5–10 business days for processing, depending on your payment provider.
- Shipping costs are non-refundable.
Exchanges
Because of the unique nature of our products, we do not offer item-for-item exchanges. If you are dissatisfied, you must request a return (if eligible) and place a new order.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect: